RETURN POLICY

Last updated  June 20, 2020 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy. 

RETURNS


All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

RETURN PROCESS


To return an item, please email customer service at info@apsarasilks.in to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packagingand mail your return to the following address: 

Apsara Silks 
Attn: Returns 
RMA # 
# 37 Bharath R. Sir M.V Industrial Layout, Avalahalli, J.P.Nagar 9th Phase   
BangaloreKarnataka 560062   
India   

We will arrange the return collection and email you details for the same. 

REFUNDS


After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS    


The following items cannot be  returned
  
     ●      Made To Order    
     ●      Customised    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.  
  
Please Note 
         
     ●     Sale items are FINAL SALE and cannot be returned.      

QUESTIONS 


If you have any questions concerning our return policy, please contact us at:   
info@apsarasilks.in